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How do I ensure my claims are submitted correctly in Simple Practice?

The Three Pillars of Proper Claim Submission

To ensure your sessions are billed accurately and paid promptly, CCS relies on three specific data points in your Simple Practice account. Because our billing team submits claims daily, keeping these items current is the only way to trigger a submission.

  1. Diagnosis Codes: Every client chart must have an active diagnosis code. Without a valid ICD-10 code, insurance carriers will automatically reject the claim.

  2. Calendar Logging: CCS can only submit claims for sessions that appear on your CCS-issued Simple Practice calendar. If a session is held but not logged, our system will not "see" it to generate a claim.

  3. CPT Codes & Modifiers: Ensure every appointment includes the correct service code (e.g., 90837) and any necessary modifiers (e.g., 95 for telehealth).

Your "Rest Easy" Workflow

Once you have completed these three steps, your administrative work for that session is done.

  • Daily Submissions: CCS pulls data from your calendar every 24 hours.

  • No Manual Invoicing: You do not need to "send" or "submit" anything to the billing department; the presence of the data on your calendar acts as the trigger.

  • Quick Tip: Before the end of your workday, take a quick glance at your calendar to ensure all held sessions are present.