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Can I set up recurring appointments in my CCS SimplePractice calendar?

Managing Recurring Appointments

While you can set up recurring sessions in Simple Practice, it is important to understand that your calendar is a live billing queue. If you use this feature, you must adhere to a strict status-update protocol to ensure billing accuracy.

  • Automatic Claim Generation: When a scheduled appointment time concludes, Simple Practice automatically moves that session into the CCS billing queue as a "rendered" service.

  • The "No-Show" Protocol: If a client misses a recurring session, you must manually change the status from "Show" to "No-Show" or "Cancelled" immediately.

  • The Risk: If you forget to update the status, CCS will unknowingly submit a claim to insurance for a service that never happened.

Best Practice Recommendations

  • Post-Service Logging: For in-person or non-integrated sessions, the safest method is to log the appointment only after it has been completed.

  • Telehealth Necessity: If you use the Simple Practice Telehealth platform, you must schedule the session in advance so the client receives the link. In this case, diligence is key—check your calendar at the end of every session to ensure every status is accurate.