Where can I view my detailed session breakdown?
Transparency is at the core of our billing process. While your direct deposit provides the funds, the Detailed Payment Report provides the "why" behind the numbers.
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Timing: Expect the payment report via email roughly 2–3 business days after your funds land in your bank account.
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The Breakdown: Each report lists every individual session processed by insurance during that period.
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Report Details: The report reflects the client's EOB (insurance rate, reimbursement rate, client cost, payment to clinician)
If the client has a copay/coinsurance/deductible, you collect that at the time of service and will see the difference on your payment report.