Billing & Payments

• What is the difference between the Payroll Portal and Payment Reports?
• How do I ensure my claims are submitted correctly in Simple Practice?
• The Payout Cycle
• Troubleshooting Unpaid Claims
• How do I handle a non-responsive client with a high deductible balance that insurance has already 'credited'?
• Can I submit claims or create client charts before I'm in-network?
• Can I backdate sessions in Simple Practice for billing?
• How do I log a session if I'm unsure if it's in-person or telehealth?
• Can I log sessions in my CCS Simple Practice and opt out of CCS billing?
• I entered a session incorrectly, what do I do?
• Why haven't I been paid for a specific session yet?
• What is a deductible?
• Why did I get paid for some but not all to date claims for a client?
• You've asked me to have my client call their insurance company. Can't you do that?
• Do I need to collect cost share from clients or does CCS send them a bill?
• What are the rates/pay for Aetna and Blue Cross/Blue Shield in my state?
• Where can I view my detailed session breakdown?